Testers and Tools Shipping Policies
In-stock products ordered from the Testers and Tools Catalog before 4:00pm MST Monday - Friday (except holidays) will ship within 48 hours via best method for established accounts or authorized credit card payments. The majority of orders will ship on the same day.
Online orders are shipped via Federal Express (FedEx) or United Parcel Service (UPS)
UPS Ground: Delivers to the Continental United States* within 5 business days.
UPS Overnight shipping: Testers and Tools can ship in-stock items via express shipping methods if your order is placed by 12:00pm Mountain Standard Time. Express shipping charges will be added to your invoice.
* Shipments to Alaska and Hawaii may include a shipping surcharge, if UPS charges exceed our shipping charge by more than ten percent.
Free UPS 2nd Day Shipping:
Testers and Tools offers this service on selected products, in order to minimize delivery time on some seasonal – urgently needed - products. Free shipping offer is valid for shipments within continental US, and does not include shipping to Alaska and Hawaii, cargo shipments, or shipping of selected heavy products, such as vacuum pumps or refrigerant recovery machines. Orders must be placed by 12:00 PM MST in order to be processed the same day. Free shipping offer relates only to products at prices advertised on the website, and is not valid on special pricing obtained via quotes.
When you add a product qualified for the UPS 2nd Day Free shipping, please make sure you are selecting UPS 2nd Day Air $0.00 shipping option from the drop down menu in the shopping cart.
This special offer is valid for items, which include “Free 2nd Day Shipping” phrase in the product title. If such product is temporarily out of stock, we will ship it via 2nd day shipping, as soon as it becomes available.
Orders: Testers and Tools has no minimum order requirement.
Shipping Cost: our special FedEx or UPS costs are used as a base to calculate the cost of shipping for your order(s). Shipping Cost posted online is only an estimate. If the actual cost is higher than that estimate by more than 10%, we will call you to verify the cost of shipping with you.
For additional details, contact your Customer Support Representative.
Shipments to Canada:
Canadian shipments are sent via USPS EMS Global Express, a service of the US Postal Service. This service provides speedy delivery (3 to 5 days), and economic cost. We can, however, provide express shipments via UPS or FedEx, but offer it on the basis of individual request due to high and variable cost.
See International section for details.
Tracking information and a link to the carrier’s website to retrieve tracking updates will be automatically sent to customers who provide a valid email address at time of purchase.
In the case of orders that ship directly from the manufacturer's warehouse, tracking information will not be automatically generated and in this case you may feel free to contact us to obtain tracking information.